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How to Connect YakChat to Your Bandwidth Telephony Service


YakChat can connect to your Bandwidth telephony service in 5 easy steps:.






Enable SMS on your Bandwidth service

Create a user profile to access the API

Add SMS to a Bandwidth Application

Add SMS and YakChat callback URL to your number(s)

Send API information to YakChat at

We’ll then test the connection for you and confirm when everything is set up.

Step 1: Enable SMS on Bandwidth

To connect YakChat to your Bandwidth telephony, first contact Bandwidth to enable the SMS service with https API (v2). 

Go to your Bandwidth Account page and make a note of your Account number (not the Global Account Number prefixed with ‘BW’.

Include the Account number with the information you send to us (described in Step 5).

Screenshot of Bandwidth Portal

Step 2: Create an API User 

Once the SMS service with https API (v2) has been enabled, create a new User with permission to only access the API, using the Bandwidth Portal in the usual way.

Step 3: Add SMS to a Bandwidth Application

To enable the SMS settings to be added, an Application must be created in the Bandwidth portal. 

Do this by selecting Applications in the top menu bar.

Then click Create New and complete the following information:

  • Add the name of your Application in the Application name field
  • Ensure your Application type is Messaging
  • Click the checkbox Use multiple callback URLs 
  • Enter in the Inbound Callback URL field
  • Enter in the Status Callback URL field

After entering the above information, click the Create Application button to save the application.

Select the Application and make a note of the the Application ID which will be needed in Step 5. 

Connect YakChat to Bandwidth

Now select an existing Location or create a new Location and select the Messaging tab.

Then add the following configuration:

  • SMS  Enabled – On
  • Toll Free – On (optional)
  • Short Codes – On (optional)
  • The correct Geographic reach is selected
  • Select HTTP in the SMS Protocol
  • V2 Messaging – On
  • Select your Application from the Applications drop-down menu
  • MMS Enabled – On
Screenshot of Bandwidth Portal

Step 4: Add SMS to your Numbers 

Assign the numbers that you want to use for SMS in the Location you created in Step 3.

Step 5: Submit your connection details

Enter the following Bandwidth connection details in the form below:

  • Account number (not the Global Account Number prefixed with “BW”)  (Step 1)
  • User name and password for the user that only has permission to access the API (Step 2)  
  • Application ID (Step 3)
  • Test Bandwidth phone number (Step 4)
  • The YakChat inbox that you’d like the test number assigned to for you to test the integration) 

Integration Confirmation

We’ll use the information you provide to connect with your Bandwidth service. We’ll test using the Bandwidth phone number you provide. 

Once the connection is successful, we’ll create and assign the number to your YakChat user for them to test.  

Should the integration fail for any reason, we ‘ll contact you with troubleshooting steps. 

Bandwidth Integration

Submit your telephone service connection details.

Connect YakChat to Bandwidth

Enable SMS on Bandwidth

Add SMS to a Bandwidth Application

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