It’s quick and easy to install YakChat for Microsoft Teams. channel Our handy step-by-step guide shows you how.
Important Note: only Shared inboxes/numbers (Shared Subscription) can only be installed into a Microsoft Teams channel.
Step 1: Select the Teams Channel
Firstly, download YakChat App for Microsoft Teams and sign in using the instructions here.
Navigate to the Teams channel that you would like YakChat to be added to and click on the add tab ‘+’ button at the top of the Teams channel.
Select the YakChat 2.0 that is displayed in the pop-up window.
Click on the ‘Add’ button to add YakChat to the Microsoft Teams channel.
Step 2: Sign into YakChat
Click on the ‘Sign in’ button, and sign in using your Microsoft 365 Account ID and password.
Step 3: Select Shared Inbox
The options provided differ depending on the following:
- You only have a single YakChat Shared inbox [a] or mutliple inboxes [b]
- You are moving a Shared inbox that is already associated with another Teams channel [c]
Refer to the appropriate section below:
a) Adding a single inbox for the first time
If you just have one YakChat Shared inbox that has not been previously linked to another channel then simply click on the ‘Confirm’ button to continue.
b) Adding one of multiple Shared inboxes
Select the YakChat Shared Inbox that you wish to associate with your Teams channel and click on the ‘Save’ button.
c) Moving a previously linked Shared inbox
Confirm that you wish to unlink the YakChat Shared inbox from the previously linked Teams channel and add to this channel. If you wish to cancel this process, simply close the window using the ‘x’ or click on the ‘Back’ button to select a different YakChat Shared inbox (if you have multiple inboxes).
Step 4: Save to add YakChat
Click on the ‘Save’ button and YakChat will be added as a new ‘YakChat’ tab into your Teams channel.
Step 5: Sign into the YakChat bot
The YakChat bot can notify your Team when a new text is received as well as send texts by simply typing @yakchat as a Teams Post.
To enable the YakChat bot type @yakchat as a Teams Post and select ‘Sign in’ from the menu that is displayed (or simply type ‘Signin’)
The bot should then confirm that you have successfully signed in.