Help Center

Check out our Help Center to get the most from YakChat®

How to Send your First Text from Skype for Business

YakChat makes it’s easy to send a text from Skype for Business. Our handy step-by-step guide shows you how.

Instructions: Send a text from Skype for Business

Start Texting from Skype for Business

To start texting, right-click on the contact you wish to message in the Skype for Business menu.

Scroll down the menu to select YakChat message.

The YakChat plug-in will start automatically.

YakChat Screenshot

User Authentication

If you did not sign in automatically during the installation the Microsoft Authentication window will be dispayed.  Enter your Microsoft 365 email address that you used to register for your YakChat service.

Then enter your usual Microsoft password to login to the YakChat service.

Screenshot of Microsoft 365 Login page

Account Not Found

If you receive the message Your account does not exist in our database. Please contact your system administrator, it simply means that your email has not been set up and registered in the YakChat service.

Please contact YakChat at or visit

Screenshot of YakChat Plugin for Skype for Business

Create & Send Text Message

Type your text message.

Then click the Screenshot of YakChat for Skype for Business Send Button(send) arrow or press Return to send the SMS text message.

Send a text from Skype for Business

Message Status

The status of your text message is shown in the bottom, right-hand corner of the speech bubble.

Simply hover over the icon to reveal the status of the message as well as the message charge.

Screenshot of YakChat for Skype for Business
YakChat SMS-enables Microsoft Teams for fast, compelling conversations. Connect instantly with your clients and co-workers anywhere in the world. You can add YakChat to your MS Teams or Skype for Business platform in minutes, so you’ll be up, running and texting in no time. What’s more, your contacts won’t have to download an app to get your texts. They can simply receive and reply to your messages in the same quick-and-easy way they do with family and friends. And whenever you need to keep your conversations going on the move, simply switch to our handy YakChat mobile app.

Was this helpful?