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How to Connect YakChat to Your Numbers

Connect YakChat to

It’s time to connect YakChat to


The YakChat service can connect with your telephony service in 3 easy steps:.





Enable the API

Add SMS and YakChat callback URL to the number(s)

Send API information to YakCHat at

Add SMS and YakChat callback URL to the number(s)

We’ll then test the connection for you and confirm when everything is set up. Service Restrictions

The messaging service offered by has a restriction of 160 characters per message. However, YakChat overcomes this issue by sending multiple texts with a 1 second delay between each text. This allows text messages of more than 160 characters to be sent and received as several separate texts. also limits outbound texts to 100 per number per day. So when a longer message results in multiple texts, each individual text will be deducted from this limit. If you require an increase in this daily 100 outbound text limit  per number, or have any other queries related to the service, please contact:  

Step 1: Enable the API

Your API is enabled using your portal. 

Click on Main Menu and select the SOAP and REST/JSON API options.

Connect YakChat to

When you connect YakChat to

On the API Configuration page, add your API password. Make a note of this password, then click the Save API Password button. 

Now click the Enable/Disable API button and ensure it shows “Enabled.”

Then add the following IP Address by copying and pasting into the Enable IP Addresses box:

Then click the Save IP Addresses button.

Connect YakChat to

Screenshot of YakBot in a channel requiring permissions
Connect YakChat to

Now Connect YakChat to

now you need to connect YakChat to

Step 2: Enable SMS on your Number(s)

To add SMS to one or more numbers, click DID Numbers (in the main menu bar).

Then select the Manage DID(s) menu option.

Screenshot of portal

Scroll down or search for the number. Select the edit icon (the orange square with a pencil) beside the DID number that you want to SMS-enable.

Scroll to the bottom of the Edit DID Settings page. Add the following settings:

  • Message Service (SMS/MMS): Tick the Enable SMS/MMS box
  • SMS URL Callback: Paste the following URL:{TO}&from={FROM}&message={MESSAGE}&id={ID}&date={TIMESTAMP}&media={MEDIA}
    URL Callback Retry: Tick the Enable Callback URL Retry box
Screenshot of portal
Screenshot of portal

Step 3: Submit your connection details

Enter the following connection details in the form below:

  • Portal User ID
  • API Password (step 1)
  • The number we can use to test the service is working correctly (step 2)
  • Include the API Password (please do not send your Portal password) in the same email or, if preferred, text the password to (425) 385-0385. 

Step 4: Integration Confirmation

We’ll use the information you provide to connect with your service and we’ll test using the phone number you provide.

Once the connection is successful, we’ll create and create and assign the number to your YakChat user for them to test.  

Should the integration fail for any reason, we’ll contact you with troubleshooting steps. Integration

Submit your telephone service connection details.

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