We take the privacy of your privacy, and the privacy of your customer data, seriously.
YakChat abides by the US-EU Safe Harbor Framework and the US-Swiss Safe Harbor Framework, as provided by the U.S. Department of Commerce and regarding the collection, use, and retention of personal information received from European Union member countries and Switzerland. YakChat has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.
To learn more about the Safe Harbor program, and to view YakChat certification, please visit http://www.export.gov/safeharbor/
What information does YakChat collect?
When you use the YakChat Site or sign up for the Services, YakChat may collect certain contact information from you, including without limitation: first and last name, organization name, city, state and zip code, email address, and phone number (collectively, “Contact Information”). When purchasing Services, you will be required to provide additional information that may include a credit card number or other banking or payment information (“Billing Information”).
To improve the navigation experience on the YakChat site, YakChat also automatically receives and records information on our server logs from your browser, including the pages you request (“Site Information”).
In addition to the collection of Site Information, in connection with your use of the Services, YakChat may collect information that is created or provided by you for such purposes (collectively, “Service Information”). For example, if you enable users to send SMS messages through the Services, YakChat will collect and maintain the call data (recipient phone number, size and time of message and other transactional data). Service Information may include information that is Personally Identifiable Data (as defined in the next paragraph).
The Contact Information, Billing Information, Site Information and Service Information may be referred to below, collectively, as the “Data”. “Personally Identifiable Data” means that data which directly, or used in conjunction with other provided information, enables the identification of a specific individual.
How is Data used?
If you are not a customer of YakChat (i.e., if you have not signed up to receive the Services), YakChat will use your Contact Information only for the purpose for which such information was provided. For example, if you have signed up to receive product information from YakChat , we will use your Contact Information only to send you that information. You may always opt-out of the receipt of any of those communications. Email opt out instructions are contained in each email.
YakChat takes reasonable precautions such as policy-based access control to protect Data in our possession from loss, misuse, and unauthorized access. YakChat follows generally accepted industry standards to protect the Data, both during transmission and once received by YakChat . However, no method of transmission over the Internet or method of electronic storage is 100% secure. While YakChat strives to protect your Data, YakChat does not guarantee its security.
CalOPPA Disclosures: YakChat does not collect Personally Identifiable Data about a consumer’s online activities over time and across different Web sites when consumers use the YakChat Site or Services. However, YakChat does allow certain third party services to track its users on the YakChat Site and other third party sites over time. Such third party services are used to support more effective marketing and advertising programs. YakChat does not provide any Personally Identifiable Data to those parties. You can find more information about tracking and opting-out at http://www.youradchoices.com/
Does YakChat disclose Personally Identifiable Data to third parties?
YakChat does not share or disclose any of your Personally Identifiable Data except as described in this Section.
- Agents, consultants and related third parties: YakChat uses third party vendors to perform certain business-related functions. Examples of such functions include data storage services, database maintenance services and payment processing. When YakChat employs such third party vendors to perform services on its behalf, YakChat will only provide them with the Personally Identifiable Data that they need to perform their specific function. Each third party vendor is required to keep such Personally Identifiable Data confidential and not to use such Personally Identifiable Data for any purpose other than providing services to YakChat .
- Business transfers: YakChat reserves the right to sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personally Identifiable Data may be part of the transferred assets. You acknowledge that such transfers may occur, and that any acquirer or successor of YakChat may continue to use your Personally Identifiable Data as set forth in this policy.
- Legal requirements and other circumstances: YakChat may disclose Personally Identifiable Data if required by law or if it believes in the good faith belief that such action is necessary to: (a) comply with a legal obligation, (b) protect and defend the rights or property of YakChat, or (c) to protect the property or safety of users of the YakChat Site or Services or any third party. If YakChat is required by law to disclose any of your Personally Identifiable Data, then we will use reasonable efforts to provide you with notice of that disclosure requirement, unless we are prohibited from doing so by statute, subpoena or court or administrative order. In addition, if YakChat does not believe the disclosure request has been properly issued, then YakChat will object to such request.
Information about, correction or deletion of Contact Information
You can request information about all personal information we have stored about you by contacting us at email@example.com. The same applies to your request to have all these personal information deleted.
In the event that you have volunteered Contact Information and/or provided Billing Information, you may correct or amend that information by editing your account profile or email us at firstname.lastname@example.org
30th May 2020