Messaging
For Microsoft Teams
For Webex
In the Browser
For iOS and Android
Admin Portal
Power Automate
Browser extension
Bring your own SMS provider
YakChat-X
Extending chat beyond your organization
Send and receive SMS as a Chat in Microsoft Teams or Cisco Webex
Engage with customers as easily as chatting with co-workers
Text as a chat from your collaboration app
Microsoft Teams
Personal SMS Inbox
Microsoft Teams Chat
With YakChat-X, you can integrate your personal SMS inbox with its dedicated number into your Microsoft Teams private chat tab. That way, you can keep your texts separate from your collaborative channels to safeguard your privacy. It also eases your task of handling work-related messages and SMS within a single, user-friendly platform.
It's simple:
1. Choose YakChat from your Chat tab
2. Enter the recipient's phone number
3. Type your message
4. Hit send
What’s more, you'll receive an instant notification for every new text that arrives. Click it to jump right to the message in your Chat tab for a quick reply. And if you miss a notification, no problem! Your unread messages will be right in your Teams Chat tab, just where you'd expect.
Shared SMS Inbox
Team Collaboration
Transform your customer interactions with our Shared Inbox! Customers can effortlessly text your team, and every SMS will appear as a new conversation in your Microsoft Teams channel. Real-time alerts for every new message ensure your team is always in sync and on top of every conversation.
Your team can easily collaborate in the channel conversation before composing a reply just by mentioning 'YakChat'. When a team member responds, the conversation is automatically assigned to them, ensuring they're looped into all subsequent messages. And if anyone misses a message, no problem! It will be prominently displayed in the Microsoft Teams Activity for the whole team to see. This way, everyone stays in the know, and no crucial detail slips through unnoticed.
Cisco Webex
Personal SMS Inbox
Private Spaces
YakChat-X lets you integrate your personal SMS inbox with its dedicated number into Cisco Webex. That way, you can keep your texts separate from your collaborative channels to safeguard your privacy. It also eases your task of handling work-related messages and SMS within a single, user-friendly platform.
Each new SMS text conversation generates a dedicated Webex Space in the same way as a Direct Message. So sending a text is a breeze. Just,
1. Select the YakChat bot
2. Enter the recipient's phone number
3. Type your message
4. Hit send
It’s that easy.
Crucially, you’ll receive an instant notification the moment a new text arrives. Simply click the notification to instantly read and reply to the message in your Webex Space. And if you miss a notification, no worries! Your unread messages will be right in your messaging area exactly where you'd expect them to be.
Shared SMS Inbox
Shared Spaces
Our Shared Inbox operates in the same way as our Personal Inbox, with one key difference: when a Webex Space is generated for each new SMS chat, every team member will be automatically added to that space. This ensures that everyone receives new message notifications, and any team member can respond.
