Overview
Admin Portal
For Microsoft Teams
For Webex
In the Browser
For iOS and Android
Power Automate
Browser extension
Bring your own SMS provider
Connect • Collaborate • Comply
YakChat adds WhatsApp to Microsoft Teams and Webex
All communication in one place: No app-switching. No missed messages. And every conversation archived for compliance and peace of mind.
Simple to deploy, easy to use
Bring WhatsApp to Where Your Team Already Works
Need to initiate a conversation, or missed the WhatsApp 24-hour reply window? Just switch to a pre-approved Meta template or continue instantly over SMS — either way, the entire conversation stays in the same thread.
Instant reach. Instant trust
Bring WhatsApp to Where Your Customers Prefer to Be
YakChat brings WhatsApp Business into Teams and Webex, so your team can connect with customers on their preferred channel — no app-switching or new downloads required.
Simply more engaging
Turn Conversations into Conversions
Build Trust with Every Message
Anonymous texts get ignored. Branded messages get results. With WhatsApp Business, your name, logo, and profile are front and center — so every message looks trusted, professional, and safe to open.
Add Attachments
YakChat’s WhatsApp integration lets your team share images, PDFs, documents, and even videos — all from Microsoft Teams and Webex.
Drive Engagement
Use call-to-action (CTA) buttons, quick-replies, and read receipts to keep conversations flowing — and customers responding.
Compliance built-in
YakChat + WhatsApp Built for Compliance
GDPR (and CCPA) compliance is breached in an instant.
With YakChat, every WhatsApp message is securely archived and retained by your business. Your data stays protected. Your compliance stays intact.
One number for voice and messaging
WhatsApp on Your Business Number
Teams, Webex, or VoIP Numbers
Bring your own business number — whether it’s tied to Microsoft Teams, Webex, or your VoIP service — and we’ll add WhatsApp to it. No new numbers to manage and no confusion for your customers.
Individual and Group Numbers
Add WhatsApp to an individual number for a private inbox — or to group numbers where your team can view, own, and reply to messages together, all in one place.
Instant Global Reach
International SMS is costly, unreliable, and often blocked. WhatsApp isn’t. It gives your team a faster, more reliable way to message contacts worldwide — with no delivery issues and no hidden fees.
Why WhatsApp Business Messaging?
Accelerate sales
Leverage the exceptional 98% open rate of WhatsApp messages to connect with people faster and close deals with minimal effort.
Boost customer engagement
Instant WhatsApp notifications empower your team to respond swiftly to customer inquiries from any device, regardless of location.
Fast-track coordination
95% of WhatsApp messages are read within 3 minutes, making Group Chat the ultimate tool for fast, efficient work coordination and interaction.
Simplify OTP/2FA
Receive OTP/2FA codes on WhatsApp in your Microsoft Teams channel or Webex shared space — so you can distribute user credentials to remote and mobile teams quickly and securely.
YakChat: Powerful Features. Powerful Messaging.
Switch between WhatsApp, SMS, MMS, and RCS
Keep the conversation going by switching channels without losing the thread.
Keep every chat in one place
Every message, every channel — all in one clear, continuous view.
Collaborate in a shared inbox
Team members can collaborate on WhatsApp messages in real time —assigning, replying, and following up without duplicating effort or losing the thread.
See who's replied - and who's still waiting
Message status indicators, read receipts, and team visibility help ensure nothing gets dropped.
Connect contacts to conversations
Link WhatsApp chats to your company contacts and directories, so customer context is always accessible.
Translate messages in real time
Message your contacts in their native language and get replies in yours. With 100+ languages at your fingertips, the world is just a message away.
Create a group chat
For truly collaborative conversations, text multiple people simultaneously and share replies instantly with the group.
Schedule messages to send later
Compose a message now and schedule it to send later at the perfect time. Ideal for planning ahead to stay organized.
