YakChat Features

New Contact Management Interface

Smarter, faster, and more intuitive, YakChat's redesigned Contact Management Interface gives you greater control and flexibility when managing your messaging contacts. You can easily view, edit, and manage contact details, including names, phone numbers, and assigned tags—so the right information is always at your fingertips.

Tags make it easy to organize your contacts into predefined groups, allowing you to send messages to multiple people at once with just a few clicks.

Advanced search tools let you quickly find contacts by name, email address, or phone number—you can even locate a contact using just a partial number. In addition, contact lists can be filtered by tags, or you can display contacts pulled from sources like Outlook, SharePoint, and Active Directory, giving you seamless integration with your existing systems.

Whether you're adding a single contact or importing multiple entries, YakChat’s new, streamlined interface makes it easy to manage your contacts and communicate more efficiently across your organization.

Block a Number

Take control of who can reach your team with YakChat's Blocked Numbers feature. Your admins can now block specific phone numbers from sending SMS messages to any user in your organization, keeping unwanted or disruptive messages out. Whether it’s nuisance texts, spam, or repeated harassment, this feature gives you greater control and peace of mind over who can communicate with your teams.

Whether you're managing just one phone number or a long list, filtering, blocking, and unblocking numbers is simple and straightforward through the YakChat Admin Portal.

Schedule Messages

Timing is everything. With Scheduled Messages, you can write a message now and schedule it to be sent exactly when you need — even if you’re away. It’s perfect for sending reminders, timely announcements, or planning ahead to stay organized.

Need to make a change? No problem. Just click Edit Message to update the text, add or remove images, or adjust the scheduled time and date before it’s sent.

Learn how to schedule messages step-by-step in our video tutorial below.

AI Assist

AI Assist is YakChat’s intelligent messaging tool that helps you improve your text messages quickly and effortlessly. It's a quick and simple way to streamline your workflow and ensure every message you send delivers maximum value for your organization.

It offers three key features:

• Shorten: Condenses your message to fit within a single SMS segment, saving time and cutting SMS costs, all while preserving your tone and intent. Fewer segments mean fewer charges.

• Refine: Polishes your wording for a smoother, more professional message, but again preserves your tone and intent.

• Auto Correct: Automatically fixes spelling, grammar, and typos for a clean, accurate message.

AI Assist works with messages written in any language, making it a versatile tool for global communication. You can review suggested changes, choose to save, decline, or regenerate the edits, or simply revert to your original message, giving you full control over the final text.

Out-of-Office Auto reply

Heading out? Let YakChat handle your replies. With the Out-of-Office Autoreply feature, you can set up automatic SMS responses directly from your inbox, so your contacts always receive a timely reply—even when you’re unavailable.

Whether you're in a meeting, on leave, or offline for the day, autoreplies ensure that your customers, colleagues, and clients are kept informed. You can customise your message to suit your situation, letting people know when you'll be back or who to contact in your absence.

Simple to set up and manage, this feature helps you maintain a professional presence and responsive communication—no matter where you are.

MMS Group Chat

MMS Group Chat transforms the way you can connect and collaborate. With this feature, you can collaborate with multiple contacts simultaneously through YakChat. Everyone in the group will be able to see each other's phone numbers and view every reply.

Available exclusively for US and Canadian users on the YakChat Professional Plan, MMS Group Chat is easy to use. Simply draft your message, pick your contacts, and select 'Group Chat from the pull-down menu.

Supporting up to 10 participants (sender included), MMS Group Chat boosts your team's efficiency and expands your collaborative possibilities—ideal for coordinating teams or engaging customers. It reduces the the need to send individual messages, saves time, and ensures consistent communication. Plus, MMS Group Chat can capture and store conversations to make compliance effortless.

Message Translator

Message Translator is a dynamic YakChat feature that automatically translates both incoming and outgoing messages, overcoming language barriers for clearer communication.

It instantly converts messages to your local language for easy reading and response, and allows you to reply in the sender's language with a simple click. Toggle between your language and translations to verify accuracy before sending, or select a language from a dropdown for new messages. The ability to translate older messages on-demand makes it indispensable in today’s globalized world, where effective communication across diverse languages is crucial.

Shortcuts/Quick Replies

Shortcuts (also known as quick replies) make it quick and easy for you to save and send frequently used text responses. Whether it’s a welcome message, compliance confirmation, or even a signature, Shortcuts speed up your messaging and ensure consistency. It's easy to create personal shortcuts or to use administrator-provided ones to optimize your messaging efficiency.

Upcoming enhancements like image inclusion, macros, AI integration, and the ability to personalize messages with contact names will make YakChat Shortcuts an indispensable tool in your communication arsenal.

Notifications in Microsoft Teams

Microsoft Teams offers two notification methods: Chat notifications and Activity feed notifications. YakChat’s integrated messaging solution supports both, allowing users to pick the one that suits them best.

Teams Chat Notifications provide consistent updates across devices, including the Teams mobile app. Users can quickly reply to messages directly from Teams chat, and collaborate on messages in a Shared Inbox. Personal notifications are separate from other activities in the chat tab to ensure they’re not overlooked, and in a Shared Inbox, conversation owners are tagged to help them stay on top of messages they’re accountable for. Importantly, all messages are securely captured by Teams' archiving solutions, supporting regulatory compliance.

The Activity Feed in Microsoft Teams consolidates notifications from various activities within Teams, including messages from YakChat. This desktop-focused notification system is ideal for users who prefer to manage notifications on their desktop rather than on a mobile app. When users receive a message notification, clicking on it takes them directly to the YakChat app, where they can view, reply to, or send new messages.