Is Your Webex Direct Routing Offering Missing SMS/MMS?
How to add SMS/MMS text messaging to your Cisco Webex Direct Routing offering.
As a leading Direct Routing Provider, your commitment to integrating cutting-edge technology into Cisco Webex demonstrates your dedication to offering unparalleled flexibility, cost savings, and customization options to your clients.
But what if there’s a crucial missing piece in your offering? The ability for your clients to message via SMS/MMS directly from their Webex platform.
That’s where YakChat comes in.
Closing the Webex SMS/MMS Communication Gap
YakChat is the solution that bridges this communication gap, elevating your existing Webex offering with robust SMS/MMS functionality.Â
And this represents a tangible game-changer for both you and your clients.

Unmatched SMS/MMS Solution for Cisco Webex
YakChat isn’t just another run-of-the-mill text messaging solution. It’s a service that transcends even Webex’s own SMS capabilities. While Webex offers only a basic SMS service, YakChat takes the lead with a more comprehensive suite of features and tools, including:
- Multimedia messaging
- Comprehensive contact management
- Shared inboxes
- Text Archiving
- Group texting
- Message broadcasting
- Text translation
- iOS/Android mobile app
Moreover, Webex’s SMS service is confined to users in the United Stated and Canada. YakChat, on the other hand, extends beyond these geographical limits so you can service clients right across the globe.
Even better? Being a YakChat partner empowers you to deliver a holistic and truly unique SMS service for Webex. One that your rivals simply don’t have.
Bring Your Own SMS Provider (BYOP)
If you already use an SMS provider you trust, why not keep them?
YakChat integrates with your existing SMS service provider. This way your clients benefit from a single telephony provider, a consolidated bill, and a unified number for texting and calling. And you get to retain all the advantages and benefits you currently enjoy with your chosen provider.

And because YakChat can integrate with any provider within hours, you can hit the market fast. But importantly, this service comes at no additional cost to you.
Add SMS to Webex and Erase Communication Boundaries
The benefits of integrating YakChat’s pivotal solution into your direct routing offering extend beyond your company: They profoundly impact your clients. Not only will they be able to tap into the power of real-time text and multimedia messaging right within their familiar Webex environment, but they’ll also enjoy a wide array of messaging features and functionality that are unparalleled by any other solution.
For your Webex clients, this obliterates communication boundaries. Within the convenience of their Webex interface, they can transition seamlessly from text chat to video call, and vice versa, without juggling multiple platforms. Additionally, instant message notifications keep your clients in the loop, guaranteeing they never miss a chat.
Beyond integration: Forging a Truly Unified Communication Experience
In an era where effective communication is the cornerstone of success, the partnership between YakChat’s SMS/MMS solution for Webex and your Direct Routing expertise heralds a new era of connectivity. With YakChat’s unique features, versatile white-labeling possibilities, and swift, effortless integration, you’re ready to provide an unequivocally comprehensive and unparalleled Webex messaging solution.
Beyond the confines of conventional integration, this collaboration forges a realm where genuinely unified communication transforms from mere aspiration into tangible reality.

About YakChat
Empowering SMS/MMS functionality within Cisco Webex, Microsoft 365, and web browsers, YakChat enables businesses to seamlessly send/receive texts from right inside their chosen Unified Communication and Collaboration (UC&C) platform or their browser. Boasting unmatched features, YakChat facilitates secure Multi-Factor Authentication (MFA) across your team, and automated SMS workflows across your organization. By expanding the communication and collaboration capabilities of UC&C platforms and browsers, YakChat delivers optimal value and unparalleled convenience to their users.Â
white label offering is a standout feature of its SMS Webex solution. This means putting text messaging functionality into Webex while keeping your brand front and center. Moreover, customization options like logo integration and brand color matching, means you can offer a complete, branded package to your clients:Â And no hefty investment typically required for technology development.
YakChat Integrates to Your SMS Carrier
Keep your SMS carrier if you have 0ne you like?
Then your clients benefit from a single telephony provider, a consolidated bill, and a unified number for texting and calling. Moreover, you get to retain all the advantages and benefits you currently enjoy with your chosen provider.
YakChat can integrate with any provider within hours. Consequently, you can hit the market fast.
Furthermore, this service comes at no additional cost to you.
Elevate Your Webex Direct Routing Service to Include SMS/MMS
Integrating YakChat’s pivotal solution into your direct routing offering extends the benefits beyond your company: They profoundly impact your clients. Not only will they be able to tap into the power of real-time text and multimedia messaging right within their familiar Webex environment, but they’ll also enjoy a wide array of messaging features and functionality that are unparalleled by any other solution.
Webex clients will have the convenience of texting from their Webex interface. They can transition seamlessly from text chat to video call, and vice versa, without juggling multiple platforms. Moreover, instant message notifications keep your clients in the loop, guaranteeing they never miss a chat.
SMS/MMS for Cisco Webex for True Unified Communications
Effective communication is the cornerstone of success. The partnership between YakChat’s SMS/MMS solution for Webex and your Direct Routing expertise heralds a new era of connectivity. YakChat’s unique features, versatile white-labeling possibilities, and swift, effortless integration, means you’re ready to provide an unequivocally comprehensive and unparalleled Webex messaging solution.
This collaboration forges a realm where genuinely unified communication transforms from mere aspiration into tangible reality.