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YakChat

Omnichannel Messaging for Microsoft Teams

Enterprise-grade unified messaging for Microsoft Teams. Manage SMS, MMS, WhatsApp, and RCS in one secure workspace for compliant customer engagement.
Start free trial - Omnichannel Messaging for Microsoft Teams
Get a demo - Omnichannel Messaging for Microsoft Teams
Connect • Collaborate • Comply

Choose Your Messaging Channel

Whether customers prefer SMS, MMS, WhatsApp, or RCS, your team can manage every conversation directly in Microsoft Teams — switching channels mid-thread without losing context, visibility, or control.
Start Free Trial - Choose Your Messaging Channel
Omnichannel messaging for Microsoft Teams

SMS/MMS

Enterprise-grade SMS and MMS messaging for instant, compliant communication with universal reach.
Learn more - SMS/MMS
Omnichannel messaging for Microsoft Teams

WhatsApp

WhatsApp Business Messaging for secure international engagement and global customer reach.
Learn more - WhatsApp
Omnichannel messaging for Microsoft Teams

RCS

RCS for Business enables rich media, branded layouts, and tap-to-reply actions that drive deeper engagement.
Learn more - RCS

Why Omnichannel Messaging in Microsoft Teams Matters

Most domestic business messaging still happens over SMS. Yet different situations call for different channels.SMS and MMS provide universal reach, WhatsApp helps organizations connect with international customers, while RCS enables richer, proactive engagement.Omnichannel Messaging for Microsoft Teams brings SMS, MMS, WhatsApp, and RCS into one unified workspace. Conversations can move between channels as needed, but every message remains in a single thread with full history and compliance.Reach customers on the right channel — while managing every conversation from one messaging hub inside Microsoft Teams.
Start Free trial - Why Omnichannel Messaging in Microsoft Teams Matters
Add YakChat from the Microsoft App Store

Omnichannel Messaging Unified in Microsoft Teams

Microsoft App Store - Omnichannel Messaging Unified in Microsoft Teams
A computer screen displays the YakChat messaging app interface for omnichannel messaging for Microsoft Teams, showing chat conversations, contacts, and a partial view of a person holding a tablet in the lower right corner.

Messaging App

Access SMS, MMS, RCS, and WhatsApp chats from the YakChat app in the Microsoft Teams sidebar, with advanced features and full conversation management.
An omnichannel messaging interface for Microsoft Teams displays options to send a message via SMS, WhatsApp, or RCS. The WhatsApp option is selected, revealing a chat window with message input and icons below.

Native Teams Chat

YakChat delivers SMS, WhatsApp, and RCS conversations directly into Microsoft Teams Chat for faster responses and a more natural workflow.
A notification from YakChat’s omnichannel messaging for Microsoft Teams appears on a computer screen, showing a message from Jack Wells: I haven’t checked available times. I will get back to you ASAP.

Real-Time Notifications

Get Microsoft Teams Chat or Activity alerts for new SMS, RCS, and WhatsApp messages in real time across desktop and mobile.
A Microsoft Teams icon, a phone number +1 (267) 555-3890, and a green checkmark button labeled Added appear on a light background, highlighting omnichannel messaging for Microsoft Teams.

Microsoft Calling Number

Message from your Microsoft Teams, Operator Connect, or Direct Routing phone number, so recipients instantly know who's contacting them.
A diagram shows the Microsoft Teams logo on the left and a yellow bull icon on the right, both connected by check marks to a central purple lock symbol, representing secure connection or integration.

Seamless Microsoft Security

Authentication happens behind the scenes using your Microsoft Teams user profile - no additional usernames or passwords to manage.
A smartphone screen shows the YakChat app with chat messages for technical support and contacts, highlighting omnichannel messaging for Microsoft Teams. The interface is clean, featuring a search bar, chat list, yellow accents, and a blurred desktop version in the background.

Desktop & Mobile

Access SMS, WhatsApp, and RCS messages across Microsoft Teams desktop and mobile, with conversations synced in real time across devices.
One experience. Any platform

See YakChat on Other Platforms

The same omnichannel messaging experience — wherever your team works.