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YakChat
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A black speech bubble outline containing the letters RCS on a light blue background.

RCS for Business

RCS for Business enables proactive customer engagement with verified branding, rich media and interactive messaging features.
Try it now - RCS for Business
Get a demo - RCS for Business
A computer screen shows a chat interface with conversations on the left and an open chat with John Richardson in the center. On the right, a mobile phone screen displays an RCS for Business text conversation about viewing a smart hub video.
Connect . Collaborate . Comply

RCS for Business

Branded | Verified | Interactive
RCS Business Messaging for Teams & Webex
Beyond basic messaging

What’s Different
About RCS?

SMS set the standard for reliability — but it has limits. RCS for Business raises the bar by transforming basic text with branded, secure, interactive messaging that customers can trust.  With verified business profiles, your messages stand out immediately — replacing unknown numbers with a trusted identity that drives action.  You can go beyond the limits of standard messaging with high-quality visuals, interactive buttons and longer, branded content. And because RCS runs over Wi-Fi or data, your messages stay fast and reliable — even when your signal doesn’t.
Where RCS fits in the messaging mix

A Powerful Alternative. Not an SMS Replacement

RCS for Business is still emerging, but adoption is growing. Globally, WhatsApp remains the dominant channel for many customer conversations, while SMS still provides simple, reliable reach. RCS offers a different dynamic, bringing a level of interactivity that SMS cannot match. By landing directly in the recipient’s native messaging app, RCS eliminates the friction of third-party apps or the constraints of WhatsApp-style pre-approved templates. YakChat gives you the best of all worlds: rather than forcing a choice between channels, you can deploy RCS for proactive, high-impact messaging, while leveraging WhatsApp and SMS for their established strengths. This flexibility ensures you can lead with the most effective channel today, while remaining future-proof for the broader messaging landscape of tomorrow.
A smartphone displays a messaging app conversation about setup instructions using RCS for Business, alongside a photo of a hand touching a tablet’s control panel. A notification badge is visible on another phone screen in the background.
Simply more engaging

RCS Built for Business: Branded. Engaging. Secure.

RCS Business Messaging for Teams & Webex

Verified & Branded

Every RCS message is verified and personalised with your business name, logo, and colours - so customers instantly know it’s from you and trust what they see.
RCS Business Messaging for Teams & Webex

Visual & Engaging

With high-res images, branded layouts, videos, tap-to-reply actions and more, RCS transforms messaging into a visual, interactive experience your customers will actually enjoy. 
Rich message with buttons

Safe & Secure

Built-in encryption and strong authentication ensure your RCS conversations are protected from the moment they’re sent – keeping sensitive data secure and your brand reputation intact. 
Why RCS?

What You Can Add to Every RCS Conversation

Images, Videos, PDFs

Longer Text Content

Read Receipts

Audio Files

Branded Layouts & Logos

Interactive Buttons

Rich card editor
Simple to deploy, easy to use

RCS from the Comfort of Your Business App

YakChat brings powerful messaging directly into Microsoft Teams, Webex, your browser or CRM system - without adding new tools or disrupting your workflow.From a single interface, you can pivot between RCS, SMS and WhatsApp to meet your customers where they are. If a contact is unreachable on one channel, simply switch to another. Every interaction will remain in a single, unified thread.
WhatsApp Business in Teams and Webex
Compliance and control

YakChat + RCS: Built for Compliance

Personal phones are a liability. Without oversight, your business data is a black hole: if a message is deleted, it’s gone forever. If an employee leaves, your client history goes with them. And if work texts are backed up to personal iCloud or Google accounts, those messages move beyond IT control and outside your compliance framework.A single unmonitored text can trigger an instant GDPR or FCA breach.YakChat puts you back in command. Every RCS message is securely archived, retained and owned by your business. Your data stays protected and your compliance remains ironclad.

The RCS Advantage

Verified business identity

RCS supports branded business profiles and sender IDs, giving customers greater confidence and trust. But unlike WhatsApp, registration takes longer and availability is limited.

Richer engagement

Go beyond SMS and MMS with high-resolution images, videos, longer messages and interactive reply buttons. RCS makes conversations more dynamic where WhatsApp isn’t widely used.

Beyond SMS

RCS messages appear directly in the phone’s built-in messaging app - no additional app required. Customers enjoy an upgraded SMS experience with rich media and interactivity built in.

Simplify OTP/2FA

Every RCS message and file is encrypted in transit - something SMS cannot provide - and YakChat adds logging, tracking and archiving businesses need for compliance.

YakChat: Powerful Features. Powerful Messaging.

Switch between WhatsApp, SMS, MMS, and RCS

Keep the conversation going by switching channels without losing the thread.

Image of Menu showing different channels to send messages from

Keep every chat in one place

Every message, every channel — all in one clear, continuous view. 

Image of someone texting using WhatsApp

Collaborate in a shared inbox

Team members can collaborate on RCS messages in real time —assigning, replying, and following up without duplicating effort or losing the thread. 

Example of inbox selection in YakChat

See who's replied - and who's still waiting

Message status indicators, read receipts, and team visibility help ensure nothing gets dropped.

Message delivered receipts

Connect contacts to conversations

Link RCS chats to your company contacts and directories, so customer context is always accessible.

Contact details

AI Assist

Save time and cut SMS costs with AI-Assist. It intelligently condenses messages to fit within a single SMS segment, polishes your wording for a more professional style, and automatically fixes spelling, grammar, and typos — all while preserving your tone and intent.

Schedule messages to send later

Compose a message now and schedule it to send later at the perfect time. Ideal for planning ahead to stay organized.

Translate messages in real time

Message your contacts in their native language and get replies in yours. With 100+ languages at your fingertips, the world is just a message away.

Translated message from Spanish to English