CNLRER

Loved by 25k+ users

Omnichannel Messaging

Connect where you are

to where they are

Get all the power of omnichannel messaging with none of the effort. Send and receive SMS, RCS, and WhatsApp messages on your existing number—right inside Teams, Webex, your browser, and mobile.

Trusted by over 1000 companies globally

YakChat adds WhatsApp, SMS, and RCS directly into Microsoft Teams, Webex, and beyond

Give your team instant customer reach and a single, secure hub to manage every business messaging conversation — whether they're working in Microsoft Teams, Webex, a browser, or on mobile.

Works like magic. Installs in minutes.

No new tools. No steep learning curve. YakChat fits inside your existing Microsoft or Webex environment — or runs in any browser or mobile device — giving your team an omnichannel messaging solution they can use instantly.

Step 1

Connect your numbers

Step 2

Assign users

Step 3

Start messaging

Omnichannel messaging—in just one place

YakChat brings SMS, RCS, WhatsApp, and more into Microsoft Teams and Webex — making every conversation easy to find, track, manage, and action.

With all your crucial messaging channels unified in one place, your teams stay focused and never waste time switching apps or devices.

One number customers trust

Turn your business number into a single point for calls and messages. Add omnichannel messaging to the number your customers already know, so they instantly recognize and trust who they’re dealing with.

Compliance without compromise

Protect your business while you connect. Every message is archived, auditable, and secure — keeping GDPR and FCA requirements covered with zero extra effort.

Business messaging optimized for industry

YakChat brings secure, compliant, and effortless omnichannel business messaging to organizations in any industry — on the channels their customers prefer and in the tools their teams use every day.

Healthcare

Built on trust, YakChat safeguards patient communication with HIPAA and SOC 2 Type II compliance and a strict policy of never sharing or selling customer data. It helps healthcare providers reduce missed appointments, strengthen engagement, and protect sensitive information across every channel.

Education

Students no longer answer calls or read email, making it hard to connect. YakChat reaches them instantly on the channels they actually use—from SMS to WhatsApp. Trusted by leading institutions worldwide, it helps schools boost response rates, reduce admin time, and uphold the privacy of every exchange.

Finance

YakChat makes it easy for capital and wealth management firms to connect instantly through SMS, MMS, RCS, or WhatsApp—without compromising privacy or control. Finance teams can manage updates and follow-ups in one place, while ensuring conversations are archived and compliant with financial industry requirements.

Deliver more with every message

Meet customers on their preferred channels and trust follows. Manage those conversations in Microsoft Teams or Webex, and communication becomes faster, safer, and fully compliant. YakChat gives you a compliant omnichannel messaging solution that ensures every message delivers more.

More speed

With 98% of messages opened almost instantly, you reach people faster and close deals with less effort.

More responsiveness

Be the brand that always answers first. Instant desktop and mobile alerts mean your team can reply in minutes.

More trust

Messages carry your recognized business number or brand, reinforcing your identity and building trust.

More control

From mobile to desktop, messages are archived and auditable — giving your business the safeguards it needs to stay GDPR and FCA compliant.

More productivity

When every conversation is in one place, your team no longer has to switch apps or devices – freeing up time to focus on what matters most.

More growth

Strong trust and fast replies turn everyday conversations into loyal customers — fuelling long-term sales and growth.

Loved by people worldwide

“YakChat was recommended by Microsoft. We tried it. We loved it. And we've been here ever since!”

Andrew Lee, Vice Chancellor IT

Keiser University

“[YakChat] makes it easier to reach more people quickly and lets our members respond faster without effort.”

Simone Salazar, Head of Dispatch

IATSE Local 118

“YakChat has been a strategic partner from day one. CT Text helps us meet demand, drive innovation, and stay ahead of the curve.”

Doug Larsen, Sr. VP of Product & Software

CallTower

“YakChat has been an outstanding partner. We so appreciate how easy you are to work with”

Fortune 500

Retail Brand

“YakChat does exactly what we want [...] instant, reliable SMS [in Microsoft Teams].”

Vice Chancellor IT

Keiser University

“YakChat helps us beat our strategic objectives [...] to sell more of our ancillary products for Teams and Webex. YakChat makes it easier.”

Doug LarsenSr. VP of Product & Software,

CallTower

“We started a [YakChat] pilot with our Admissions department. They immediately started making a lot more connections — a lot faster. Staff now get near-instant responses from students.”

Andrew Lee, Vice Chancellor IT

Keiser University

“[YakChat] customer service is amazing [...] patient, understanding, and diligent.”

St Michael's Homes

Canada

“YakChat gives our sales teams a lot of options to win!”

Doug Larsen

CallTower

“YakChat works perfectly. What a cool little app.”

Housing & Care Provider

“YakChat just snaps into [Microsoft] Teams. It's a natural extension of the tools we're already comfortable with.”

Andrew Lee

Keiser University

“We needed an SMS solution for our Microsoft Teams customers. YakChat was one of the first to market [and] importantly, a company we could work with from the very beginning.”

Product Leader

CallTower

“Once we started using YakChat, we never felt the need to try anyone else. It worked well, it was affordable, and it was very easy to use.”

IT Executive

Higher Education

“YakChat is always developing new features and is very open to suggestions [...] it means the features are exactly what we need.”

Simone Salazar

IATSE Local 118

““Within 5 or 6 minutes [of setting up accounts], staff are texting. YakChat is super simple. We don't have to train users — just tell them to install the app and they're off. ””

IT Leader

HIgher Education

“YakChat just makes our staff's jobs easier.”

Andrew Lee

Keiser University

“YakChat is a great partner. We're on different continents, but you guys are so easy to work with.”

Vice President, Product & Software

CallTower

“YakChat delivers. I wish more vendors were like YakChat.”

Andrew Lee, Vice Chancellor IT

Keiser University

“YakChat was recommended by Microsoft. We tried it. We loved it. And we've been here ever since!”

Andrew Lee, Vice Chancellor IT

Keiser University

“[YakChat] makes it easier to reach more people quickly and lets our members respond faster without effort.”

Simone Salazar, Head of Dispatch

IATSE Local 118

“YakChat has been a strategic partner from day one. CT Text helps us meet demand, drive innovation, and stay ahead of the curve.”

Doug Larsen, Sr. VP of Product & Software

CallTower

“YakChat has been an outstanding partner. We so appreciate how easy you are to work with”

Fortune 500

Retail Brand

“YakChat does exactly what we want [...] instant, reliable SMS [in Microsoft Teams].”

Vice Chancellor IT

Keiser University

“YakChat helps us beat our strategic objectives [...] to sell more of our ancillary products for Teams and Webex. YakChat makes it easier.”

Doug LarsenSr. VP of Product & Software,

CallTower

“We started a [YakChat] pilot with our Admissions department. They immediately started making a lot more connections — a lot faster. Staff now get near-instant responses from students.”

Andrew Lee, Vice Chancellor IT

Keiser University

“[YakChat] customer service is amazing [...] patient, understanding, and diligent.”

St Michael's Homes

Canada

“YakChat gives our sales teams a lot of options to win!”

Doug Larsen

CallTower

“YakChat works perfectly. What a cool little app.”

Housing & Care Provider

“YakChat just snaps into [Microsoft] Teams. It's a natural extension of the tools we're already comfortable with.”

Andrew Lee

Keiser University

“We needed an SMS solution for our Microsoft Teams customers. YakChat was one of the first to market [and] importantly, a company we could work with from the very beginning.”

Product Leader

CallTower

“Once we started using YakChat, we never felt the need to try anyone else. It worked well, it was affordable, and it was very easy to use.”

IT Executive

Higher Education

“YakChat is always developing new features and is very open to suggestions [...] it means the features are exactly what we need.”

Simone Salazar

IATSE Local 118

““Within 5 or 6 minutes [of setting up accounts], staff are texting. YakChat is super simple. We don't have to train users — just tell them to install the app and they're off. ””

IT Leader

HIgher Education

“YakChat just makes our staff's jobs easier.”

Andrew Lee

Keiser University

“YakChat is a great partner. We're on different continents, but you guys are so easy to work with.”

Vice President, Product & Software

CallTower

“YakChat delivers. I wish more vendors were like YakChat.”

Andrew Lee, Vice Chancellor IT

Keiser University

Frequently asked questions

We've compiled the most important information to help you get the most out of your experience. Can't find what you're looking for?

Yes. With YakChat you can enable SMS on your existing UK business number, so customers can call or text the same number they already know. There’s no need for a separate mobile or extra SIM — everything runs securely through Microsoft Teams, Webex, or your browser.

Absolutely. YakChat works seamlessly in both the desktop and mobile versions of Microsoft Teams and Webex. That means you can send and receive text messages on the go, using the same business number and app you already use for calls and collaboration.

Yes. With YakChat you can enable SMS on your existing UK business number*, so customers can call or text the same number they already know. There’s no need for a separate mobile or extra SIM — everything runs securely through Microsoft Teams, Webex, or your browser.

Yes. YakChat supplies a UK mobile number that can be used for SMS and WhatsApp. This number can work on its own without any calling plan enabled, or it can run alongside your existing calling plan number — giving you complete flexibility in how you set up your business messaging.

A Personal Inbox is linked to a unique number assigned to an individual user, giving them their own SMS (and WhatsApp) line for one-to-one communication. A Shared Inbox, on the other hand, is linked to a group number — such as a main office or team number — so multiple colleagues can send, receive, and reply to messages together. This makes it ideal for sales, support, and service teams that need to collaborate.

Yes — you can reach international customers through WhatsApp today and RCS in the future. These channels display your brand, keep costs low, and make it easy for customers to reply. YakChat doesn’t support international SMS from the UK, as messages are often restricted, expensive, and texts showing an international number are frequently ignored.

Your privacy is important to us

Omnichannel Messaging

Connect where you are

to where they are

Book a demo

Trusted by over 1000 companies globally

YakChat adds WhatsApp, SMS, and RCS directly into Microsoft Teams, Webex, and beyond