Messaging App
For Microsoft Teams
For Webex
In the Browser
For iOS and Android
All Features
SMS
MMS
WhatsApp Business Messaging
RCS for Business
Power Automate
Browser extension
Tango Extend Integration
Bring your own SMS providerOmnichannel Messaging for Microsoft Teams
Enterprise-grade unified messaging for Microsoft Teams. Manage WhatsApp, SMS and RCS in one secure workspace for compliant customer engagement.
Connect • Collaborate • Comply
Choose Your Messaging Channel
Whether customers prefer WhatsApp, SMS or RCS, your team can manage every conversation directly in Microsoft Teams — switching channels mid-thread without losing context, visibility or control.
WhatsApp Business Messaging to meet customers on today's most widely used messaging platform.
SMS
Enterprise-grade SMS for instant, compliant communication and universal reach - even when other channels aren't available.
RCS
RCS for Business enables rich media, branded layouts and tap-to-reply actions that drive deeper engagement.
Why Omnichannel Messaging in Microsoft Teams Matters
Many customers prefer to communicate on WhatsApp. But not everyone can be reached there.Omnichannel Messaging for Microsoft Teams brings WhatsApp, SMS and RCS into one unified workspace. WhatsApp supports real-time conversational messaging, SMS ensures universal reach when WhatsApp isn't available and RCS enables more interactive, branded engagement.Channels can shift mid-conversation, with every interaction maintained in a single thread, complete with full history and compliance.
Add YakChat from the Microsoft App Store
Omnichannel Messaging Unified in Microsoft Teams
Messaging App
Access WhatsApp, SMS and RCS chats from the YakChat app in the Microsoft Teams sidebar, with advanced features and full conversation management.
Native Teams Chat
YakChat delivers WhatsApp, SMS, and RCS conversations directly into Microsoft Teams Chat for faster responses and a more natural workflow.
Real-Time Notifications
Get Microsoft Teams Chat or Activity alerts for new WhatsApp, SMS and RCS messages in real time across desktop and mobile.
Mobile SMS Number
Includes a dedicated local mobile number for SMS, separate from your Microsoft Calling Plan, Operator Connect or Direct Routing number.
Seamless Microsoft Security
Authentication happens behind the scenes using your Microsoft Teams user profile - no additional usernames or passwords to manage.
Desktop & Mobile
Access WhatsApp, WhatsApp and RCS messages across your Microsoft Teams desktop and mobile apps, with conversations synced in real time across devices.
One experience. Any platform
See YakChat on Other Platforms
The same omnichannel messaging experience — wherever your team works.
