Messaging App
For Microsoft Teams
For Webex
For Salesforce
In the Browser
For iOS and Android
All Features
SMS
MMS
WhatsApp Business Messaging
RCS for Business
Power Automate
Browser extension
Tango Extend Integration
Bring your own SMS provider
SMS for Microsoft Teams
Bring compliant, business-grade SMS and MMS directly into Microsoft Teams, so your team can text customers and collaborate in real time without switching tools.
Connect . Collaborate . Comply
Why SMS and MMS in Microsoft Teams Matters
Compliant SMS and MMS built into Microsoft Teams replaces unmanaged personal texting with controlled, auditable customer communication. Teams can respond faster from any device or location, while your business retains full oversight and control.
Simple to deploy, easy to use
Give Microsoft Teams SMS Superpowers
YakChat’s SMS for Microsoft Teams delivers fast, business-grade text messaging for individual users and teams within one unified platform. But this goes far beyond basic one-to-one SMS.
Users can text one or many contacts from a single interface, collaborate through group chats, and share images and files in real time — without leaving Microsoft Teams or fragmenting communication.
Beyond basic, one-on-one SMS
All the Features You Need...
Extend Microsoft Teams beyond basic, one-on-one SMS with powerful features built for real-time collaboration, compliance, and scale.
Individuals & Teams
Add SMS and MMS to individual user numbers with a personal inbox. For teams, use a shared inbox linked to a group number and a Teams channel so everyone can respond from a single number.
Pictures & Files
Send and receive pictures, paste screenshots, and attach files to inform, engage, and resolve issues faster.
Broadcast & Group Chat
Quickly send a message to multiple contacts as a private one-on-one conversations, or use group chat to co-ordinate more effectively.
...and All the Features You Could Wish For
Language Translation
Translate inbound and outbound SMS messages in real time, so it's easier to chat with contacts across regions and languages.
Message Templates
Create and reuse approved message templates to respond faster while keeping communication consistent and compliant.
Scheduled Messages
Schedule SMS messages up to 30 days in advance to ensure timely communication without time-consuming, manual follow-ups.
Unified contact hub
Connect With Contacts Wherever They're Saved
Bring together contacts from YakChat, Microsoft Outlook, SharePoint, and Entra ID into a single, unified view inside Microsoft Teams. Users can quickly find and message the right person without switching systems and can share saved contacts across teams.YakChat automatically matches phone numbers to contacts and displays names instead of just numbers, giving instant context and making conversations easier to manage.
Add YakChat from the Microsoft App Store
Seamless SMS Integration with Microsoft Teams
Benefit from the most integrated professional SMS solution for Microsoft Teams
Embedded Messaging App
With the YakChat app in the Microsoft Teams sidebar, you can manage SMS and MMS conversations and access a complete set of advanced messaging features.
SMS in a Teams Channel
Reply to SMS, start new ones, and participate in group discussions using one-on-one chat or channel conversations.
New Message Notifications
Receive pop-up and activity notifications for new messages in Microsoft Teams, just like a standard Teams chat. Click the alert to respond immediately.
Microsoft Phone Number
Send and receive SMS and MMS using your existing Microsoft Teams or Operator Connect phone number, so recipients immediately know who's contacting them.
Seamless Microsoft Security
Authentication happens behind the scenes using your Microsoft Teams user profile - no additional usernames or passwords to manage.
Desktop and Mobile
Enjoy the same full SMS experience in both Microsoft Teams desktop and mobile apps, enabling teams to stay responsive wherever they are.
Flexible number options
No Microsoft Teams Phone Plan? No Problem
Quickly add a new local text-only number or add SMS to your existing VoIP or landline numbers or bring your own SMS carrier. YakChat provides hands-on 10DLC Campaign registration support when using a YakChat-provided number or adding SMS to an existing VoIP number.
YakChat number
Grab a new SMS-only number in your local area
Landline/VoIP
Existing PBX, landline, SIP, and VoIP numbers
BYOC
Integrate your own CPaaS service provider
Compliance built in
YakChat + SMS: Compliant by Design
Personal phones put your business at risk: No oversight, no records, no control. If a message is deleted, it’s gone. Lose an employee, and you lose the entire conversation. CCPA and FCC obligations around data access, retention, consent, and auditability can be breached in an instant.YakChat provides a controlled, auditable way to use SMS in Microsoft Teams. Messages are centrally managed, archived, and retained in line with organizational policies - ensuring data protection and compliance.Built-in opt-out handling ensures customer preferences are respected, reinforcing compliant messaging.
What comes after SMS?
Add More Messaging Channels to Salesforce
Start with SMS for Microsoft Teams, then expand to WhatsApp for secure global messaging and RCS for rich, interactive conversations as your customers' preferences evolve.YakChat brings SMS, MMS, WhatsApp, and RCS into your existing Microsoft Teams workflow, creating a single omnichannel messaging workspace that keeps every customer conversation connected, compliant, and secure.
