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Omnichannel Messaging for Browsers

Enterprise-grade unified messaging for browsers. Manage WhatsApp, SMS and RCS in your browser-based workspace for secure, compliant customer engagement.
Connect • Collaborate • Comply

Choose Your Messaging Channel

Whether customers prefer WhatsApp, SMS or RCS, your team can manage every conversation in one browser workspace — switching channels mid-thread without losing context, visibility, or control.
A smartphone screen displays a WhatsApp chat with Summit Financial, showing a message about checking attached instructions and a PDF file. Chrome and WhatsApp app icons are above the phone on a green background.

WhatsApp

WhatsApp Business Messaging to meet customers on today's most widely used messaging platform.
A smartphone screen shows a text conversation about troubleshooting a smart hub, with Chrome and SMS app icons above on a yellow background.

SMS

Enterprise-grade SMS for instant, compliant communication with universal reach — even when other channels aren't available.
Omnichannel messaging for browsers

RCS

RCS for Business enables rich media, branded layouts, and tap-to-reply actions that drive deeper engagement.

Why Omnichannel Messaging in Your Browser Matters

Many customers prefer to communicate on WhatsApp. But not everyone can be reached there.Omnichannel Messaging for browsers brings WhatsApp, SMS and RCS into one unified workspace. WhatsApp supports real-time conversational messaging, SMS ensures universal reach when WhatsApp isn't available, and RCS enables proactive, branded engagement.Channels can shift mid-conversation, with every interaction maintained in a single thread, complete with full history and compliance.
Messaging without limits

One Application – Anywhere Access

A YakChat web app window shows a Chats tab with a Technical support chat selected, highlighting the power of Omnichannel Messaging for browsers. A message from Elizabeth Wright reads, It was a really good Monday for being a Saturday.

Web Browser

Access YakChat in your browser on any device and start messaging instantly. Notifications ensure you never miss a new message, wherever you're working.
A computer cursor points to a highlighted phone number, (312) 555-0182, with a yellow box and chat bubble icon—showcasing Omnichannel Messaging for browsers. Other numbers are listed above and below in black and gray text.

Browser Extension

Launch conversations directly from the web pages your team already uses. A slide-in panel allows teams to message without navigating away.
A computer taskbar shows several app icons, including a yellow icon with a black monkey face, Omnichannel Messaging for browsers, a magnifying glass, a window, the Microsoft Edge logo, and a folder.

Desktop App

Install YakChat as a lightweight desktop app (PWA) on Windows or macOS. Keep it pinned to your taskbar or dock for instant access and native desktop notifications.
One experience. Any platform

See YakChat on Other Platforms

The same omnichannel messaging experience — wherever your team works.