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WhatsApp for Browsers

Engage customers globally with WhatsApp Business messaging in your browser. Secure, compliant, and accessible on any device, without relying on a mobile app
A computer screen shows a messaging app with a conversation about setup instructions, including a PDF and a photo of a smart thermostat touchscreen. A smartphone on the right displays a WhatsApp chat with similar setup instructions.
Connect . Collaborate . Comply

Why WhatsApp in Your Browser Matters

Bridge the global communication gap without leaving your browser. While the US relies on SMS, the rest of the world runs on WhatsApp. YakChat’s WhatsApp for Browsers transforms international engagement into a secure, auditable corporate asset.
A smartphone screen displays a WhatsApp chat with Summit Financial, showing a message about checking attached instructions and a PDF file. Chrome and WhatsApp app icons are above the phone on a green background.
Built for international engagement

WhatsApp for Instant Global Reach

Reach your international customers on the channel they already use. With over 3 billion users worldwide, WhatsApp is the default for markets outside North America. YakChat embeds WhatsApp Business Messaging directly into modern browsers like Google Chrome, giving your teams an effortless way to engage customers globally — without switching apps or changing how they work. 
When SMS isn't enough

All the Features You Need...

Go beyond SMS with the global reach, security, and interactive capabilities of WhatsApp Business Messaging.
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Individuals & teams

Add WhatsApp Business Messaging to individual user numbers with a personal inbox, or to a shared team number for real-time collaboration.
A chat message shows a photo of two people talking at a table, along with a PDF file named gallery-photos.pdf (2.8 MB) and a download icon. The time displayed below is 10:50 AM.

Pictures & Files

Share images, videos, screenshots, and documents with contacts outside the US and Canada (capabilities not supported by international SMS/MMS).
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Broadcast Messages

Use Meta-approved WhatsApp templates to broadcast messages at scale. Each message is delivered as a private one-on-one conversation with full visibility, control, and compliance.

...and All the Features You Could Wish For

A smartphone screen shows a chat from Summit Financial requesting the user to check attached setup instructions and send a photo or video if an issue persists. A PDF and a video thumbnail of a control panel are visible in the chat.

Branded & Encrypted

WhatsApp Business Messaging displays your business name and logo, with encryption in transit — building trust, improving engagement, and ensuring secure communication.
A person sitting and using a smartphone. The screen displays a message asking to confirm, cancel, or reschedule an appointment with YakChat Sales, with three yellow buttons labeled Confirm, Cancel, and Reschedule.

Buttons & Read Receipts

Drive interaction with call-to-action buttons, quick replies, and read receipts to drive interaction, guide next steps, improve responsiveness, and deliver faster, more consistent customer outcomes at scale.
A text message draft reads: Hola John, soy Will from Summit Finan with Hola John, soy highlighted in yellow. Various icons for message options and translation are visible above and below the text box.

Language Translation

Translate messages automatically in real time to chat effortlessly with international customers and teams, reduce friction, and keep conversations moving smoothly across borders.
A computer screen displays a contacts list in a web browser. The Personal tab is selected, showing names, initials, and phone numbers, with a search bar and tags filter above the contact list.
Unified contact hub

Connect with Contacts Wherever They're Saved

Bring together contacts from YakChat, Microsoft Outlook, SharePoint, and Entra ID into a single, unified view in your browser - so your team can quickly find, message and share contacts without switching apps.  YakChat automatically matches phone numbers to contacts and displays names instead of just numbers, giving teams instant context and making conversations easier to manage.
Messaging without limits

One Application. Anywhere Access

Open YakChat in any modern browser – no install required. Add the browser extension or desktop app for faster workflows. 
A YakChat web app window shows a Chats tab with a Technical support chat selected, highlighting the power of Omnichannel Messaging for browsers. A message from Elizabeth Wright reads, It was a really good Monday for being a Saturday.

Web Browser

Start messaging instantly in your browser on any device and start messaging instantly. In-browser alerts ensure you never miss a new message, wherever you're working.
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Browser Extension

Launch conversations directly from the web pages your team already uses. A slide-in panel allows teams to message without navigating away.
A computer taskbar shows several app icons, including a yellow icon with a black monkey face, Omnichannel Messaging for browsers, a magnifying glass, a window, the Microsoft Edge logo, and a folder.

Desktop App

Install YakChat as a lightweight desktop app (PWA) on Windows or macOS. Keep it pinned to your taskbar or dock for instant access and native desktop notifications.
Flexible number options

WhatsApp on your Business Number

Bring WhatsApp Business Messaging to your existing business number. Most numbers that can receive a call or SMS can be verified and connected to WhatsApp, so your team can message customers from a recognized, trusted number.
 An SMS-only number is also available if needed.

YakChat Number

Grab a new SMS-only number in your local area

Landline/VoIP

Existing PBX, landline, SIP, and VoIP numbers

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Compliance built-in

YakChat + WhatsApp: Compliance by Design

WhatsApp messaging on personal phones puts your business at risk of shadow IT. Messages are scattered across individual devices with no central oversight, records, or control.If a message is deleted, it’s gone. Lose an employee, and you lose the entire conversation. CCPA and FCC obligations around data access, retention, consent, and auditability can be breached in an instant.YakChat provides a controlled, auditable way to use WhatsApp in Microsoft Teams. Messages are centrally managed, archived and retained in line with organizational policies - ensuring data protection and compliance.Built-in opt-out handling ensures customer preferences are respected, reinforcing compliant messaging.
One platform. Every channel.

Add More Messaging Channels to Your Browser

Customer engagement is no longer single-channel. WhatsApp enables secure international messaging, RCS is built for trusted, outbound-first customer engagement, and SMS/MMS ensure reach across the US and Canada. YakChat brings SMS, MMS, WhatsApp, and RCS into your existing workflow, creating a single omnichannel messaging workspace that keeps every customer conversation connected, compliant, and secure.
RCS

RCS

For Business

SMS

SMS

Business Messaging