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A black speech bubble outline containing the letters RCS on a light blue background.

RCS for Browsers

The next generation of business messaging in your browser for branded, interactive customer outreach.
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Connect . Collaborate . Comply

Why RCS in Your Browser Matters

While standard SMS is unverified, RCS lets your brand lead with trust. RCS Business Messaging in your browser brings verified sender identities, rich interactive content, and greater control over customer conversations.
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Proactive customer engagement

RCS for Business

RCS for Business is a secure, interactive messaging channel designed for modern customer engagement.With YakChat, RCS can be used in your browser, enabling branded, outbound-first conversations with rich content — without requiring a mobile app or switching tools.Compared to SMS, which is limited short, text-only messages and per-segment pricing, RCS lets your team send longer messages, share high-quality images and files, and include interactive buttons to guide responses.Together, RCS and YakChat enable teams to deliver faster, more engaging customer conversations on-the-go.
The evolution of SMS

Trusted, Branded Business Messaging

RCS goes beyond SMS with verified brand identity, security, and message insight – on any device using a browser.
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Branded Messages

Messages display your Google verified business name and logo instead of a number so customers recognize and trust who the message is from.
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Encrypted Delivery

Messages are encrypted in transit to help protect communications. This adds a layer of data security not available with traditional SMS.
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Read Receipts

See when messages are opened to better understand customer engagement. Use this insight to time follow-ups and next steps more effectively.
Proactive messaging

Designed for Proactive Brand Engagement

RCS for Business gives brands a trusted way to initiate brand-led, proactive customer conversations with rich, interactive experiences delivered through the browser.
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Brand Initiated Engagement

RCS is designed for outbound-first engagement, allowing organizations to proactively start customer conversations using verified sender identities that customers can trust.
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Large Pictures and Files

Send and receive larger videos, pictures, and documents than SMS and MMS allow - directly from your browser.
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Team Inboxes

RCS conversations start from a shared Team Inbox using a single verified brand identity, making RCS ideal for team-based customer engagement.
Unified contact hub

Connect with Contacts Wherever They're Saved

Bring together contacts from YakChat, Microsoft Outlook, SharePoint, and Entra ID into a single view in your browser.Users can quickly find and message the right person without switching systems and can share saved contacts across teams.YakChat automatically matches phone numbers to contacts and displays names instead of just numbers, giving instant context and making conversations easier to manage.
Messaging without limits

One Application – Anywhere Access

Open YakChat in any modern browser – no install required. Add the browser extension or desktop app for faster workflows. 
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Web Browser

Access YakChat in your browser on any device and start messaging instantly. In-browser alerts ensure you never miss a new message, wherever you're working.
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Browser Extension

Launch conversations directly from the web pages your team already uses. A slide-in panel allows teams to message without navigating away.
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Desktop App

Install YakChat as a lightweight desktop app (PWA) on Windows or macOS. Pin it to your taskbar or dock for instant access and native desktop notifications.
Fallback to SMS

Ensure Messages Get Through Using SMS Fallback

Quickly add a new local text-only number, or add SMS to your existing VoIP or landline numbers, or bring your own SMS carrier, enabling SMS to be used when RCS is unavailable.YakChat provides hands-on 10DLC Campaign registration support.

YakChat Number

Grab a new SMS-only number in your local area

Landline/VoIP

Existing PBX, landline, SIP, and VoIP numbers

BYOC

Integrate your own CPaaS service provider

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Compliance built-in

YakChat + RCS: Compliance by Design

Using RCS on personal phones puts your business at risk of shadow IT. Messages are scattered across individual devices with no central oversight, records, or control.If a message is deleted, it’s gone. Lose an employee, and you lose the entire conversation. CCPA and FCC obligations around data access, retention, consent, and auditability can be breached in an instant.YakChat provides a controlled, auditable way to use RCS in your browser. Messages are centrally managed, archived, and retained in line with organizational policies, ensuring data protection and compliance.Built-in opt-out handling ensures customer preferences are respected, reinforcing compliant messaging.
One platform. Every channel

Add More Messaging Channels to Your Browser

Effective customer engagement spans multiple channels. While SMS and MMS deliver universal reach across the US and Canada, WhatsApp supports secure international messaging.
 YakChat unifies all these channels in a single workspace, so teams can shift conversations across channels and devices without losing context or control.
WhatsApp

WhatsApp

Business Messaging

SMS

SMS

Business Messaging