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Omnichannel Messaging for Mobile

Enterprise-grade unified messaging for mobile. Manage WhatsApp, SMS and RCS in one secure mobile app for compliant customer engagement.
Connect • Collaborate • Comply

Choose Your Messaging Channel

Whether customers prefer WhatsApp, SMS or RCS, your team can manage every conversation in a single mobile app – switching channels mid-thread without losing context, visibility or control.
A smartphone screen displays a WhatsApp chat with Summit Financial, highlighting Mobile Omnichannel Messaging with a message and PDF attachment. Above the phone, Apple, Android, and WhatsApp icons appear on a green gradient background.

WhatsApp

WhatsApp Business Messaging to meet customers on today's most widely used messaging platform.
A smartphone screen shows a text conversation about smart hub issues. Above the screen are Apple, Android, and SMS icons on a yellow background, highlighting Mobile Omnichannel Messaging options.

SMS

Enterprise-grade SMS for instant, compliant communication and universal reach - even when other channels aren't available.
A smartphone screen shows a messaging app with a video thumbnail, while Apple, Android, and RCS icons appear above, highlighting Mobile Omnichannel Messaging for seamless cross-platform communication.

RCS

RCS for Business enables rich media, branded layouts, and tap-to-reply actions that drive deeper engagement.

Why Omnichannel Messaging for Mobile Matters

Many customers prefer to communicate on WhatsApp. But not everyone can be reached there.Omnichannel Messaging for Mobile brings WhatsApp, SMS and RCS together in a single mobile app. WhatsApp supports real-time conversational messaging, SMS ensures universal reach when WhatsApp isn't available and RCS enables proactive, branded engagement.Channels can shift mid-conversation, with every interaction maintained in a single thread, complete with full history and compliance.
Native mobile app

Why YakChat?

YakChat's native mobile app (Text365) is specifically designed for business messaging on-the-move. It separates business messaging from personal data on the same device, and keeps every conversation under central business control.

Purpose-Built Mobile App

A dedicated business messaging app on your home screen, designed for fast access to messages on any channel without the distraction of other unified communications.
A smartphone screen with a pink background displays the time 12:00 and two Mobile Omnichannel Messaging notifications from Gabrielle Shelton: one text message and one missed call.

Dedicated Notifications

Receive message notifications separately from Microsoft Teams or Webex alerts. Messages appear on the lock screen – even when the app isn't running – so you never miss a message.
A smartphone screen displays a contacts list with names, phone numbers, tags, and Mobile Omnichannel Messaging labels. The top contact, Chloe Nguyen, is tagged with Sales and Campaigns. Two other contacts, Rose Larson and Anastasia Case, are also listed.

Phone-Saved Contacts 

Access phone-stored contacts without syncing or importing them into YakChat. This supports BYOD by keeping personal and business data clearly separate on employee-owned phones.
One experience. Any platform

See YakChat on Other Platforms

The same omnichannel messaging experience — wherever your team works.