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WhatsApp for Browsers

Engage customers globally with WhatsApp Business messaging in your browser. Secure, compliant and accessible on any device, without relying on a mobile app
A computer screen shows a messaging app with a conversation about setup instructions, including a PDF and a photo of a smart thermostat touchscreen. A smartphone on the right displays a WhatsApp chat with similar setup instructions.
Connect . Collaborate . Comply

Why WhatsApp in Your Browser Matters

When WhatsApp lives on personal devices, your business is in the dark. YakChat brings those conversations into your browser, creating a secure, shared space where every interaction is visible, compliant, and team-managed - with no app-switching required.
A smartphone screen displays a WhatsApp chat with Summit Financial, showing a message about checking attached instructions and a PDF file. Chrome and WhatsApp app icons are above the phone on a green background.
Where conversations happen

WhatsApp is Where Your Customers Are

For many customers, WhatsApp isn’t optional: it’s expected. It’s how they prefer to communicate with businesses, both locally and internationally.YakChat embeds WhatsApp Business Messaging directly into modern browsers like Google Chrome, giving your teams a direct way to engage customers in real-time — without switching apps or changing how they work. 
Business messaging essentials

All the Features You Need...

Powerful messaging features built for collaboration and compliance at scale.
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Individuals & teams

Add WhatsApp Business Messaging to individual user numbers with a personal inbox, or to a shared team number for real-time collaboration.
A chat message shows a photo of two people talking at a table, along with a PDF file named gallery-photos.pdf (2.8 MB) and a download icon. The time displayed below is 10:50 AM.

Pictures & Files

Share images, videos, screenshots, and documents instantly within the conversation, making it easier to provide context, resolve issues and move interactions forward in real time.
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Broadcast Messages

Use Meta-approved WhatsApp templates to broadcast messages at scale. Each message is delivered as a private one-to-one conversation with full visibility, control, and compliance.

...and All the Features You Could Wish For

A smartphone screen shows a chat from Summit Financial requesting the user to check attached setup instructions and send a photo or video if an issue persists. A PDF and a video thumbnail of a control panel are visible in the chat.

Branded & Encrypted

WhatsApp Business Messaging displays your business name and logo, with encryption in transit — building trust, improving engagement, and ensuring secure communication.
A person sitting and using a smartphone. The screen displays a message asking to confirm, cancel, or reschedule an appointment with YakChat Sales, with three yellow buttons labeled Confirm, Cancel, and Reschedule.

Buttons & Read Receipts

Drive interaction with call-to-action buttons, quick replies and read receipts to drive interaction, guide next steps, improve responsiveness and deliver faster, more consistent customer outcomes at scale.
A text message draft reads: Hola John, soy Will from Summit Finan with Hola John, soy highlighted in yellow. Various icons for message options and translation are visible above and below the text box.

Language Translation

Translate messages automatically in real time to chat effortlessly with international customers and teams, reduce friction and keep conversations moving smoothly across borders.
A computer screen displays a contacts list in a web browser. The Personal tab is selected, showing names, initials, and phone numbers, with a search bar and tags filter above the contact list.
Unified contact hub

Connect with Contacts Wherever They're Saved

Bring together contacts from YakChat, Microsoft Outlook, SharePoint and Entra ID into a single, unified view in your browser - so your team can quickly find, message and share contacts without switching systems.  YakChat automatically matches phone numbers to contacts and displays names instead of just numbers, giving teams instant context and making conversations easier to manage.
Messaging without limits

One Application. Anywhere Access.

Open YakChat in any modern browser – no install required. Add the browser extension or desktop app for faster workflows. 
A YakChat web app window shows a Chats tab with a Technical support chat selected, highlighting the power of Omnichannel Messaging for browsers. A message from Elizabeth Wright reads, It was a really good Monday for being a Saturday.

Web Browser

Start messaging instantly in your browser on any device . In-browser alerts ensure you never miss a new message, wherever you're working.
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Browser Extension

Launch conversations directly from the web pages your team already uses. A slide-in panel allows teams to message without navigating away.
A computer taskbar shows several app icons, including a yellow icon with a black monkey face, Omnichannel Messaging for browsers, a magnifying glass, a window, the Microsoft Edge logo, and a folder.

Desktop App

Install YakChat as a lightweight desktop app (PWA) on Windows or macOS. Keep it pinned to your taskbar or dock for instant access and native desktop notifications.
Flexible number options

WhatsApp on your Business Number

Bring WhatsApp Business Messaging to your existing business number. Most numbers that can receive a call or SMS can be verified and connected to WhatsApp, so your team can message customers from a recognised, trusted number.
 An SMS-only number is also available if needed.

YakChat Number

Grab a new SMS-only number in your local area

Landline/VoIP

Existing PBX, landline, SIP, and VoIP numbers

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Compliance built-in

YakChat + WhatsApp: Compliance by Design

WhatsApp messaging on personal phones puts your business at risk of shadow IT. Messages are scattered across individual devices with no central oversight, records or control.If a message is deleted, it’s gone. Lose an employee, and you lose the entire conversation. GDPR and FCA obligations around data access, retention, consent and auditability can be breached in an instant.YakChat provides a controlled, auditable way to use WhatsApp in modern browsers like Google Chrome. Messages are centrally managed, archived and retained in line with organisational policies - ensuring data protection and compliance. Built-in opt-out handling ensures customer preferences are respected, reinforcing compliant messaging.
One platform. Every channel.

Add More Messaging Channels to Your Browser

WhatsApp is a core messaging channel, but effective engagement spans multiple channels.YakChat unifies SMS, WhatsApp and RCS in a single workspace — so teams can shift conversations between channels and devices without compromising context or control.
RCS

RCS

For Business

SMS

SMS

Business Messaging